Shipping policy
All orders are shipped by Australia Post, standard or express option.
https://auspost.com.au/
Packaging
Our cacao products are carefully packed in box bottom coffee bags and special zip called “rippa zippa” or reusable cyliders and then dispatched in cardboard boxes.
Delivery time
Our standard shipping option is with Australia Post and advises for 3-7 business days for delivery.
Express option: 24h-48h depending on the location in Australia.
Delivery charges
Delivery charges are additional to the price of the product and are calculated automatically once you have specified your total online order prior to checking out. As we strive to keep costs reasonable for our customers, we do not charge any additional handling fees.
Dispatch
Orders will be dispatched within 24 hours from receiving payment. We will endeavour to keep our site up to date with current stock, however, should there be an issue with your order you will be contacted promptly.